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Mediation services in debt recovery

Don't let disruptive communication affect the speed of debt recovery.

Overcome disputes and manage communication effectively with professional mediation from RDF Collections.

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mediating towards solutions brings results

downwards pointing triangle icon

mediating towards solutions brings results

What is debt mediation?

Debt mediation in the UK is a voluntary, informal process designed to help resolve disputes between creditors and debtors without resorting to court action. It involves an impartial mediator who facilitates negotiations between the parties to reach a mutually acceptable agreement, such as revised repayment terms, reduced settlements, alternative arrangements, or simply to clarify exactly what is owed and who is responsible.

Mediation is often used when communication has broken down or when debtors face financial difficulties that prevent them from meeting original obligations. The process is confidential, cost-effective, and less adversarial than litigation, aiming to preserve relationships and provide a quicker resolution. It is commonly used for consumer, commercial, or corporate debts and can be initiated by either party or recommended by courts or debt advice services.

Mediators do not impose decisions but help parties find practical solutions. Debt mediation provides a flexible, collaborative approach to resolving financial disputes.

Professional mediation

Professional mediation.

Our most important task as part of our debt recovery strategy is that of mediation. Being able to recover a debt by ensuring the client remains responsive and willing to engage is vital to securing a result.

Mediation with your debtor

Should a debtor become unresponsive, combative, or non-compliant, the recovery process becomes tougher. It reduces the chances of fast recovery and starts to limit options. We know how vital it is to secure payment and get the matter resolved so we have a skilled team of debt recovery agents able to argue your case without driving a debtor to silence.
Often, having a third voice in between can ease tensions and ensure dialogue continues in a hospitable manner, working towards a faster resolution. This is where our team excel.

Ayom Debt Recovery: what we do

What we do.

RDF Collections works to alleviate pressure and stress of chasing non-paying debtors. We make consistent contact via several communication methods to secure full repayment of your debt. We engage in consistent communication and encourage resolution.

experienced debt recovery team
Service
level guarantee

Our experienced team have heard every delay tactic, excuse, and objection in our ten-year history. Not only can we overcome these but do so in a professional and efficient manner, ensuring your debt is collected without the need to take the matter further or adding any unnecessary expenses or time in the process.

Award-winning team

Award-winning team.

Our collectors have over a decade of experience, and have assisted tens of thousands of clients both in the UK and overseas. We've reunited clients with their money back in every conceivable fashion from small sole trader debts to multinational corporations with an entire debt portfolio. Our award-winning team and strategies have helped us become the go to choose for commercial debt recovery in the UK.